Public Sector AI Adoption Index 2026
Governments are entering a critical phase in the adoption of AI. It is already contributing to everyday public sector work, and the question is no longer whether to adopt AI, but how to do so both effectively and responsibly.
The opportunity—if governments get this right—is vast. Many leaders recognize this and have set out ambitious AI strategies to improve public services and deliver better outcomes for citizens. Yet what is written in government strategies does not automatically translate into real-world impact. Across countries, approaches vary, and progress in turning ambitious plans into everyday practice remains uneven.
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